Homepage » Career » Customer Success Manager

Join A Team of Passionate Digital Innovators

Join A Team of PassionateDigital Innovators

Customer Success Manager

Mowico is a mobile commerce platform that lets e-commerce businesses create no-code apps and take full advantage of m-commerce by apps.

Job description:

  • Maximizing the benefit from the service that customers who use our services and products
  • Assisting the sales team before, during, and after the sales process by
  • Providing technical demonstrations of the products to the customer
  • Managing demo and PoC processes to ensure customer satisfaction
  • Onboarding customers through training and initial technical assistance
  • Coordinating sales and engineering teams throughout the process
  • Being customer-oriented
  • Creating customer success stories by embracing customers’ successes like your own success
  • Contacting directly technical problems and new feature requests of customers and providing solutions by coordinating with internal teams.
  • Using CRM software to follow your own customers’ satisfaction, usage, and technical support processes, foresee the potential risks and take actions for sustainable satisfaction
  • Collaborating with the product development team and providing data from customers
  • Following developments in the related field of technologies


  • Experience in Saas and / or E-commerce business

Apply now