We are pleased to announce that we had our second webinar with our partner tawk.to on the importance of providing a great customer experience.
Giving an interactive speech on establishing successful customer experience; Canberk Beker, Product & Growth of Mowico; and Adrian D’Ambra, Customer Success of tawk.to have underlined the following topics:
- Why customer experience has become a buzzword in eCommerce?
- How customers now have the power, but not the sellers?
- How pleasant experiences encourage better revenue?
- Best practices to ace customer experience
You can watch the whole recording by pressing the play button above.