Are you running an e-commerce business on Shopify and looking for ways to enhance your customers’ experience? If so, you’re in the right place. In this blog, we’ll talk about Flits, a customer account app that offers a variety of features to improve your store’s functionality and customer experience and how it can help you take your business to the next level. Thanks to Flits, you can enhance your customer portal with a range of functionalities that provide valuable information and an improved shopping experience.
What is Flits, and How Can it Enhance Your Shopify Store?
Flits is a Shopify app that provides various features to help merchants improve their store’s functionality and customer experience. Here are some of the key features that can help you achieve this:
Customisable Customer Account Page
If you are looking for a way to improve your customer engagement, retention, and loyalty, you might want to consider adding a customer account page to your Shopify store. A customer account page is a personalised and secure area where your customers can log in and access relevant and useful information about their orders, profile, loyalty points, store credits, and more.
According to research conducted by Salesforce, 80% of customers have stated that the experience provided by a company is equally vital as its products or services, which shows that you need to offer more than just quality products or services; you also need to provide a seamless and satisfying customer journey that meets their needs and expectations.
A customer account page can help you achieve this by offering several benefits for both you and your customers:
- Enhance customer satisfaction and trust by giving them more control over their personal information, preferences, and communication settings.
- Reduce cart abandonment and increase conversions by auto-filling the checkout fields with the details stored in their account, making the checkout process faster and easier.
- Encourage repeat purchases and loyalty by rewarding them with loyalty points and store credits that they can redeem on future orders.
- Provide valuable insights into your customer behaviour, preferences, feedback, and purchase history that you can use to improve your marketing strategies and product offerings.
With Flits, you can create a customisable customer account page that displays relevant and useful information to your customers. Flits is a Shopify app that offers a one-stop solution for improving customer engagement, retention, and loyalty. You can choose from various features such as order history, wishlists, social login, reorder button, store credits wallet integration with Shopify POS & Draft Orders etc. You can also customise the look and feel of your customer account page to match your brand identity.
Comprehensive Store Credit Module
Store credits are a great way to reward loyal customers and encourage them to keep coming back. With Flits, you can offer store credits as a form of loyalty reward and incentivise customers to make repeat purchases and referrals. This can increase customer retention, which can lead to higher profits in the long run. According to a report by Annex Cloud, loyalty programs can increase customer loyalty by 5%, which can lead to a 25% to 95% increase in profits. Store credit is a form of loyalty reward that can motivate customers to make repeat purchases and referrals.
Social Login Feature
Many online shoppers find it tedious and frustrating to fill out traditional registration forms every time they visit a new eCommerce store. That’s why 77% of consumers prefer social login over conventional methods. Social login is a feature that allows customers to sign in using their existing social media accounts, such as Facebook and Google. Flits offers this feature for your online store, which can bring you many benefits, such as:
- Simplified and quick registration: Customers can access your store with just a few clicks, without having to remember another username and password.
- Increased conversions: Customers are more likely to complete their purchases if they don’t have to go through a mandatory registration process during checkout.
- Valuable customer data: Customers who use social login share their profile information with you, such as their name, email address, gender, age, location, interests and preferences. This can help you understand your customers better and tailor your marketing strategies accordingly.
Flits helps you leverage the power of social login to enhance your customer experience and grow your business.
Flits offers a wishlist feature that allows customers to save items they are interested in purchasing but not ready to buy yet. This can help you keep track of popular products and give you insights into your customers’ preferences.
The main features of Flits’s wishlist feature are:
- You can change the colour, shape, size and position of the button according to your store’s theme and design.
- Products can be wishlisted from both the Collection page and Product page. Customers can easily add or remove items from their wishlists with a single click.
- Merchants can see the top wishlisted products, and they can also check individual customer’s wishlisted items in personal profiles of the customers. This can help you understand what your customers want and tailor your marketing campaigns accordingly.
- Customers can see the wishlisted items on their account page. They can also share their wishlists with their friends and family via email or social media. This can increase your store’s exposure and conversions.
Go Mobile, Reap Even More Benefits of Shopify and Flits
In addition to these features, using Shopify and Flits together can bring even more benefits to your business. By using a no-code e-commerce app builder like Mowico, you can quickly and easily turn your Shopify store into a mobile app! Yes, it’s really no-code, so all it takes is minutes to turn your Shopify store into a fully-functional mobile app!
Use Mowico to Build an eCommerce App
If you are an e-commerce business owner who wants to create a mobile app for your store without coding, you might want to check out Mowico. Mowico is a no-code app builder that enables you to create Android and IOS mobile apps with unlimited customisation.
With Mowico, you can connect your Shopify store in seconds, design your app with drag-and-drop functionality, and publish it with zero code required. You can fine-tune every single detail of your catalogues, product listings and customer journey. Mowico works seamlessly with all Shopify themes and apps.
Some of the features that make Mowico stand out are:
- Native app performance
- Push notifications
- Analytics and reporting
- Loyalty program integration
- Multiple payment options
- Multilingual support
- App store optimisation
You can find more information about Mowico on our website, where you can also start a free trial or request a demo.